Probado a instalar en modo seguro y tampoco inicia, probado a arrancar firefox en modo seguro, pero tampoco inicia.
Acá el log del fallo, no entiendo una papa alli:
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AdapterDeviceID: 0x2772
AdapterDriverVersion: 8.15.10.1930
AdapterSubsysID: 27721849
AdapterVendorID: 0x8086
Add-ons: formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:35.0.0,webcompat%40mozilla.org:3.0.0
AvailablePageFile: 4992647168
AvailablePhysicalMemory: 1917300736
AvailableVirtualMemory: 1609068544
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList:
BreakpadReserveAddress: 125173760
BreakpadReserveSize: 83886080
BuildID: 20190108160530
CPUMicrocodeVersion: 0x5a
ContentSandboxCapable: 1
ContentSandboxLevel: 5
CrashTime: 1547313365
DOMIPCEnabled: 1
EMCheckCompatibility: true
FramePoisonBase: 0000004041080832
FramePoisonSize: 65536
GraphicsSanityTest: 1
InstallTime: 1547313357
MemoryErrorCorrection: None
ModuleSignatureInfo: {"AVAST Software s.r.o.":["aswhook.dll"],"Microsoft Corporation":["api-ms-win-crt-multibyte-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-core-timezone-l1-1-0.dll","ucrtbase.dll","msvcp140.dll","api-ms-win-core-file-l1-2-0.dll","VCRUNTIME140.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll"],"Microsoft
Windows":["rsaenh.dll","ntdll.dll"],"Mozilla Corporation":["nss3.dll","firefox.exe","xul.dll","freebl3.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll","mozglue.dll"]}
Notes:
FP(D00-L1000-W00001000-T000) D2D1.1? D2D1.1- DWrite? DWrite+ WR? WR- OMTP? OMTP+1
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
StartupCrash: 0
StartupTime: 1547313357
SystemMemoryUsePercentage: 40
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3063,"virtualMaxMB":2048,"cpu":{"count":2,"cores":2,"vendor":"GenuineIntel","family":6,"model":15,"stepping":2,"l2cacheKB":1024,"l3cacheKB":null,"speedMHz":2127,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3"]},"os":{"name":"Windows_NT","version":"6.1","locale":"es-ES","servicePackMajor":1,"servicePackMinor":0,"windowsBuildNumber":7601,"installYear":2019},"hdd":{"profile":{"model":"ExcelStor Technology J8160S","revision":"P22OAB3A"},"binary":{"model":"ExcelStor Technology J8160S","revision":"P22OAB3A"},"system":{"model":"ExcelStor Technology J8160S","revision":"P22OAB3A"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) 82945G Express Chipset Family","vendorID":"0x8086","deviceID":"0x2772","subsysID":"27721849","RAM":null,"driver":"igdumd32","driverVersion":"8.15.10.1930","driverDate":"9-23-2009","GPUActive":true}],"monitors":[{"screenWidth":1024,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","gpuProcess":{"status":"unavailable"},"wrQualified":{"status":"blocked"},"webrender":{"status":"unavailable"},"advancedLayers":{"status":"unavailable"},"d3d11":{"status":"failed"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"es-ES","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17908,"firstUseDate":17908},"addons":{"activeAddons":{"
[email protected]":{"version":"1.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"
[email protected]":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Haz capturas y recortes de la web y guárdalos temporal o permanentemente.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904},"
[email protected]":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17904,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904}},"theme":{"id":"
[email protected]","blocklisted":false,"description":"El tema predeterminado.","name":"Predeterminado","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17908}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"
[email protected]"}}
ThreadIdNameMapping: 6140:"Gecko_IOThread",4440:"Timer",3160:"Link Monitor",2164:"Socket Thread",1928:"JS Watchdog",4000:"JS Helper",3804:"JS Helper",3200:"Cache2 I/O",3992:"Cookie",1564:"DOM Worker",3728:"IPDL Background",5424:"GMPThread",4652:"WindowsVsyncThread",724:"Compositor",4572:"ImgDecoder #1",4284:"ImageIO",5680:"ImageBridgeChild",2736:"mozStorage #1",5356:"HTML5 Parser",5376:"mozStorage #2",3484:"ProcessHangMon",5048:"StreamTrans #137",4500:"ImgDecoder #2",3900:"StreamTrans #144",
Throttleable: 1
TotalPageFile: 6420258816
TotalPhysicalMemory: 3212107776
TotalVirtualMemory: 2147352576
URL:
UptimeTS: 17.951439883
Vendor: Mozilla
Version: 64.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
Proveedor de servicios RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Proveedor de servicios RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Proveedor de servicios RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Proveedor de servicios RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5C2B7573-4C8E-4599-A2A8-EC9701EA26B2}] SEQPACKET 3 : 2 : 17 : 5 : -3 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip_{5C2B7573-4C8E-4599-A2A8-EC9701EA26B2}] DATAGRAM 3 : 2 : 17 : 2 : -3 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6D249599-88BA-4DFE-ADDA-727D3C51BE08}] SEQPACKET 1 : 2 : 17 : 5 : -1 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip_{6D249599-88BA-4DFE-ADDA-727D3C51BE08}] DATAGRAM 1 : 2 : 17 : 2 : -1 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2787C163-5AF0-4B67-A672-74758C60DB77}] SEQPACKET 0 : 2 : 17 : 5 : -2147483648 : 0x2000e : 0x8 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2787C163-5AF0-4B67-A672-74758C60DB77}] DATAGRAM 0 : 2 : 17 : 2 : -2147483648 : 0x20209 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5C2B7573-4C8E-4599-A2A8-EC9701EA26B2}] SEQPACKET 4 : 2 : 17 : 5 : -4 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{5C2B7573-4C8E-4599-A2A8-EC9701EA26B2}] DATAGRAM 4 : 2 : 17 : 2 : -4 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6D249599-88BA-4DFE-ADDA-727D3C51BE08}] SEQPACKET 2 : 2 : 17 : 5 : -2 : 0x2000e : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6D249599-88BA-4DFE-ADDA-727D3C51BE08}] DATAGRAM 2 : 2 : 17 : 2 : -2 : 0x20209 : 0x0 : %SystemRoot%\system32\mswsock.dll : : 8d5f1830-c273-11cf-95c8-00805f48a192
useragent_locale: es-ES
Este informe también contiene información sobre el estado de la aplicación cuando se cerró.
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